• Full-time: 37.5 hours
  • Duration: Fixed term contract to 28 February 2022
  • Location: Melbourne, Australia 
  • Salary: AUS$50,490 plus 9.5% super
  • Closing date: 09.00 am UK time, 1 June 2020
  • Interviews: w/c 8 June 2020

We are seeking a hardworking Programme Support Assistant to support our Melbourne branch office. We require an organised individual who has strong administration skills and is able to work on their own initiative. You should have excellent problem-solving skills and work well as part of a team. It is essential that applicants for this role have the right to work in Australia.

Job purpose

We are headquartered in London, with a branch office in Melbourne. The Programme Support Assistant role is part of a programme support team of five, supporting both the operational needs of the Melbourne branch office and programme support needs of the different South East Asia and the Pacific programme teams (i.e. the Philippines, PNG, Climate Change and Pacific programme teams). The role will be focused on both supporting branch office operational needs (e.g. office and human resource administration), along with administrative and logistical support necessary for the implementation of the South East Asia and Pacific (SEAP) programme. 

As this is a wide-ranging role, the post holder is not expected to be an expert on all the relevant areas. Expertise in one area, with a willingness to develop knowledge and skills in the other areas is very welcome. 

Essential knowledge, skills and experience


  • Experience of working in an administrative and support position to a team.
  • Experience of financial administration including processing finance reports, receipts or invoices. 
  • High Level of attention to detail
  • Experience of supporting the organisation of events, including providing logistical support to participants from overseas. 
  • Experience of working with databases, handling diverse sources of information and maintaining filing systems.
  • Experience of liaising with external partners and service providers.
  • Excellent verbal and written English
  • Ability to summarise and convey information accurately and concisely.
  • Willingness to work irregular hours occasionally and to undertake occasional international travel.
  • Commitment to, and experience of, team and cross-organisational working.
  • Appreciation of issues of confidentiality, and cross-cultural and political sensitivity.
  • Initiative, enthusiasm and a problem-solving approach to new challenges.
  • Good computer and IT skills, including experience working with Microsoft Office software packages, databases, email and the internet.

Desirable knowledge, skills and experience

  • Interest in peacebuilding and conflict transformation processes. 
  • Experience of undertaking supervised research work.
  • Experience performing basic IT administration
  • Experience in fundraising in the non-government sector
  • Experience of drafting and maintaining organisation policy documents 

Downloads for this post: Job Description / Application form 1 / Application form 2