Job Title: Operations Manager
Location: Based in either Cotabato or Manilla, with occasional international travel.
Reporting to: Philippines Programme Director
Oversees: 1 Finance Officer, 1 Operations Assistant, 1 Programme Support Officer Duration: 12-month Fixed Term, Full Time (Subject to funding)
Salary: The salary for the role is PHP 944,027.16 per annum plus pension (PHP 78,668.93 per month pro-rated).
There will be a cost of living adjustment if the selected candidate is based in Manila.
Working rights: Please note that all candidates who apply for this position must have the right to work in the Philippines. The potential candidate can be based in either Cotabato or in Manila.
Conciliation Resources
Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. We work with partner organisations and individuals to create an environment in which long-term change is possible, supporting key actors in conflict affected regions (officials, civic actors and politicians) to explore options for progress through dialogue, analysis and access to new thinking; engaging with hardliners and enabling broad participation including marginalised groups.
This role will help keep people safe. In fulfilling our mission, we work in insecure environments that expose staff to great personal risk. We also work with a range of people, including many who are vulnerable, and we must ensure they are protected from abuse.
Job purpose
We are headquartered in London, with a South East Asia and the Pacific (SEAP) branch office in Melbourne, a satellite office in Cotabato and shared office space in Manila. This new role will lead on organisational and operational support for the Philippines-based team, working closely with the established Operations team in Melbourne. Although this is a management role, as part of a small team, there will be a lot of ‘hands on’ work and multitasking.
This role involves developing, implementing and maintaining systems and processes to ensure the smooth running of operations to support a team of 5-10 staff in the Philippines. This is a wide ranging role, overseeing and directly carrying out aspects of Office Management, IT, Human Resources, Compliance and Financial management.
The Operations Manager provides project, administrative and logistical support as necessary. The post holder will play a key role in liaising with the Philippines programme team, consultants and suppliers, ensuring they have what they need to implement programmes. Reporting to the Philippines Programme Director, the Operations Manager will be based either in Cotabato or Manila.
As this is a wide ranging role, the post holder is not expected to be an expert on all the relevant areas. Expertise in one area, with a willingness to develop knowledge and skills in the other areas is very welcome.
The role will work closely with, and be supported by, the Conciliation Resources Operations team in Melbourne, Australia. The role will oversee the work of, and support, Conciliation Resources staff line managed by Managers in Melbourne.
Person specification
Essential knowledge, skills and experience
● Experience of developing or adapting organisational policies and processes
● Strong understanding of organisational budgeting and finances
● Experience in developing and delivering systems for audit or quality assurance
● Experience of line management and team management
● Strong organisational skills including planning, developing, implementing and maintaining administrative systems.
● An ability to coordinate project planning
● Initiative, enthusiasm and a problem-solving approach to new challenges.
● Good verbal and written communication skills in English
● Willingness to work irregular hours occasionally and to undertake some travel
● Appreciation of issues of confidentiality, and cross-cultural and political sensitivity
● Graduate study in a relevant area (this could include law, finance, business, project management, conflict resolution, international relations, development studies, international humanitarian law, peace and security.) Local equivalent or equivalent by experience will be considered.
● Experience of hostile environment awareness training or willingness to undertake hostile environment awareness training.
● Experience of safeguarding training or willingness to undertake safeguarding training.
● Excellent working knowledge of Microsoft Office software packages, databases, email, internet.
● Some knowledge of and interest in peacebuilding/ humanitarian/ development sector safety and security and safeguarding issues.
Desirable knowledge, skills and experience
● Experience of NGO registration processes in the Philippines.
● Knowledge of Philippines organisation compliance (e.g. tax, and labour laws)
● Experience of working in a multicultural environment.
● Experience overseeing and performing basic IT administration
● Experience overseeing and performing basic HR administration
● Experience in fundraising in the non-government sector
● Experience overseeing and performing basic office management tasks
How to apply
A Position description is attached to this advertisement. Please do not send your CV or resume at this stage.
Please download the Application Form and Application Statement and submit via email to aurecruitment@c-r.org by 5pm AEST, Wednesday, 06 March 2024.
The successful candidate will be required to undergo pre-employment checks which include police checks. Please be advised that it is a requirement for all our staff to submit their COVID-19 vaccination proof.
If you have specific questions regarding the role, please contact aurecruitment@c-r.org using the subject line: OM Phil enquiry.
We thank you for your interest in the role and our organisation, however only those applicants shortlisted will be contacted.