Number 4, Summer 1996
Conflict resolution training:
dilemmas of evaluation
by Guus Meijer
The first kind of "internal" evaluation seems rather doable and is often the only kind that is being conducted. The second, "external" evaluation, is a much harder nut to crack.
Dilemmas of evaluation
by David Lord
Establishing assessment criteria for training exercises should be a dynamic and inclusive experience. If everyone owns the process then those involved will trust the assessment criteria.
Key issues of evaluation
by Kathleen Shepherd
"What are the purposes of evaluation? Who does it serve? How do we know what we've accomplished?" Underlying the discussion was the tension between, on the one hand, the desire to devote every bit of energy to help those in conflict and, on the other, to know the value of our efforts.
The "stakeholders" group
by Andy Carl
Once we have assessed who are the "stakeholders" in a conflict resolution training, we might ask ourselves what "rights" do they have as stakeholders. It is one thing to identify who is affected by such an initiative, and another to ask who has the power to learn from the experience or to make some changes as a result of it.
The "process' group
by Michael Randle
In evaluation an event in which the original aims and objectives have been radically altered, it was necessary to beware of self-deception. There is an understandable inclination to cast about for other positive outcomes and spin-offs.
IFOR's David Grant provides some personal reflections on the day's discussions