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Privacy Policy

This privacy policy sets out how Conciliation Resources processes any personal information that you give us when you use our website.

CR is committed to ensuring that your privacy is protected. Should we ask you to provide certain information when using our website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time. We will do so by updating this page. You should check this page to ensure that you are happy with any changes. This policy will be reviewed in August 2008.

Information we may ask you for and what we do with it
If you are ordering materials from us, subscribing to CR’s email list or contacting us through the CR website, w e may ask you for the following information: name, organization and job title, contact information including postal and email addresses, credit card and other payment details.

We require this information in order to process payments for the purchase of CR materials, to send out occasional email announcements about new publications, meetings or other information, and to reply to requests for information.

If you are applying for a position at CR we will ask you about your employment history, education, skills and references and this information will be passed to a selection panel for consideration.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you.

Unfortunately, given the nature of the internet, we cannot guarantee 100% security. We do however take every precaution to keep our systems up to date and secure.

How we use ‘cookies’
A cookie is a small file which allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We also use cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for our own internal statistical analysis purposes.

Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any other information about you. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some web applications may not work properly if you have cookies disabled on your machine.

Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over third party websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will under no circumstances sell or lease your personal information to third parties and we will not share this information unless we have your permission or are required by law.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the Operations Manager, Conciliation Resources, 173 Upper Street, London N1 1RG, United Kingdom, or email: webmaster@c-r.org

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Credit card transactions

All payments by credit card over the internet are processed through a secure server by WorldPay.com on Conciliation Resources’ behalf. All processing of your payment is automatic. WorldPay's security policy states:

"The WorldPay Select payment gateway uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data, protecting both retailers and their customers. All communication between the customer and WorldPay is encrypted to the maximum strength supported by the customer's browser using TLS or SSL (security). WorldPay's public web servers are certified by Thawte, a public Certificate Authority, ensuring that customers and retailers alike can have confidence that nobody can impersonate WorldPay to obtain confidential information.

All communication between the retailer and WorldPay, including the details of the purchase, are encapsulated using WorldPay's own encrypted and digitally-signed protocol; this uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banks themselves. There are no vulnerabilities or 'back doors' in any WorldPay systems."

Queries

If you have any queries or questions about privacy and/or security on the Conciliation Resources website please contact us at webmaster@c-r.org.

Copyright notice

The contents of these pages are copyright © Conciliation Resources 1998 - 2008. You may download to a local hard disk and print extracts from this website for educational or personal use. You may also re-copy downloaded extracts to others provided you do not do so for profit.

However, reproduction of part or all of the contents in any form is prohibited unless for educational or personal use. No content from this website may be copied or otherwise incorporated into or stored in any other website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other). Framing of this site or any part of it is not permitted without express permission.

Notwithstanding the above, caching of this site is permitted by an information service provider acting in the normal course of its business as provided for in the Electronic Commerce (EC Directive) Regulations 2002. Any enquiries should be directed to webmaster@c-r.org.

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